Canton

Your Alibaba agent, working the chat with you.

Canton reads what the supplier wrote, tells you what they actually want, puts a number on the risk, and drafts the reply a fifteen-year sourcing veteran would send. It knows the incoterms, the AQL tables, and exactly when Golden Week starts.

Works in your browser with demo data today. Add an API key for live reasoning.

Alibaba chat · Shenzhen Brightline Electronics14:32 CST
Hi Lily — production photos look good. Please confirm cargo-ready on 9 Oct so we can book the vessel before Golden Week.
Canton agentLive

Watching the chat. Nothing new from the supplier yet.

Everything between "Dear friend" and "delivered".

Nine modules that share one profile, one order book and one calendar, so the reply you draft knows the PI you signed and the inspection you booked.

  1. AssistantPaste any supplier message. Get the intent, a risk percentage with reasons, and three ready-to-send replies with one recommended.
  2. Specs & RFQsSpec tables with tolerances, quantity tiers, and quote comparison that scores price, lead time, terms and supplier risk together.
  3. SuppliersA risk score built from what you can verify on the profile plus the signals in the conversation.
  4. Orders & timelinesMilestones from PI to delivery on a timeline with holidays overlaid, and suggested date shifts when something lands in a closure.
  5. Landed costsFOB to your warehouse: freight by mode, duty by HS code, import VAT by country, fees, tooling and inspection, per unit.
  6. Quality controlISO 2859-1 sampling plans, inspection scheduling, category checklists and a defect log that says pass or fail.
  7. TemplatesThirty situations from first inquiry to dispute notice, filled from your profile and the linked order.
  8. PlaybooksStep-by-step sequences for a first order, vetting, Golden Week, price increases, delays and failed inspections.
  9. GlossarySixty terms explained as an importer needs them, including why each one costs money when misunderstood.

The calendar that breaks timelines, built in.

Chinese New Year, Golden Week, the Canton Fair, typhoon season, the Christmas cut-off. Every milestone you plan is checked against it, and the agent warns you before the supplier does.

1days to National Day Golden Week
1 Oct – 8 Oct 2026
Sep 26Dec 26Mar 27Jun 27Sep 27
  • National Day Golden Week1 Oct1 d
  • Canton Fair (Autumn, 140th)15 Oct15 d
  • Christmas retail shipping cut-off20 Oct20 d
  • Singles' Day (Double 11)1 Nov32 d
message.alibaba.com
Hello, our MOQ is 5000pcs for this model. If order 5000pcs price is $3.20/pc FOB Ningbo.
Thanks. We are planning a trial of 1,500 units first.
For 1500pcs is not possible, sorry. Maybe you can pay 100% first then we arrange.
Canton58% elevated risk
Trial at a premium, standard termsRecommended

Hello, thank you. We can do a trial of 1,500 units at $3.55/pc FOB Ningbo, 30% deposit and 70% against B/L copy via Trade Assurance, with repeat orders at MOQ…

Insert into chatCopy

In the Alibaba chat, not next to it.

The Chrome extension watches the conversation on message.alibaba.com, tracks both sides, and suggests the reply in place. One click inserts it into the composer. Your profile, orders and calendar travel with it.

  • Detects new supplier messages and offers to analyse them.
  • Lets you correct who said what before analysis.
  • Runs against your own Canton backend, so your API key never leaves your machine.

How the risk number is made.

Risk is the probability that doing what the supplier proposes costs you money, quality or time. The agent anchors it on evidence in the message and the profile, then explains every point.

Payment pressure

Deposit above 30%, full prepayment, or a bank account that does not match the licence. The strongest single signal.

+15 to +20

Platform avoidance

Moving chat to WeChat is normal; moving payment off Alibaba is not. It removes Trade Assurance and your evidence trail.

+20

Inspection refusal

No honest factory objects to a pre-shipment inspection you pay for.

+18

Verified history

Years on the platform, third-party verification, on-time delivery and audit reports pull the number down.

−4 to −12